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About Upware

We built this before. Now we are building it for the Agentic era.

Upware was founded by a team that spent a decade automating enterprise processes the hard way, and started over with everything they learned for the AI age.

The origin story
From vision-powered automation to the AI harness layer.

In 2018, CEO Tomer Suarez founded InterAI, a vision-powered automation company that delivered production deployments at AT&T, JPMorgan Chase, and Walmart. The technology proved you could teach machines to interact with software by seeing the screen. But it also revealed the limits: traditional automation was brittle, required months to deploy, and broke the moment UIs changed.

Then came Agentic AI, the holy grail that can automate any process with true intelligence, context, and adaptivity. But despite enterprise excitement and rapid adoption, projects kept failing in production. Something was missing.

The insight
In 2025, systematic customer development with 70+ Fortune 1000 companies revealed a universal pattern: organizations had invested heavily in AI for analytics and insights, but their AI was stuck in read-only mode. It could tell you what to do. It couldn't do it.

The missing piece wasn't a better model. It was the harness.

Upware was founded to close that gap, with the infrastructure that actually enables enterprises to operationalize AI Agents.
70+
Fortune 1000 companies interviewed during customer discovery
The team
The combination of an AI and automation veteran and a Fortune 500 senior leader.
TS
CEO and Founder
Tomer Suarez
10+ years automating Fortune 500 processes. Founded InterAI, delivering production deployments at AT&T, JPMorgan Chase, and Walmart. USPTO patent holder in AI-driven process automation.
RC
Business
Rajan Chandra
Fortune 500 executive. Previously Global VP at InterContinental Hotels leading $35B commercial strategy. Ex-PNC, ex-Bain. Yale School of Management MBA, top 10% of class.
Advisors
Advised by the leaders who run the environments Upware serves.

CISOs, transformation leaders, and operators from the exact industries and organizations Upware is built for, still in the roles where these decisions get made.

JR
Jon Raper
CISO at Chevron. Former CISO of Costco.
JK
James Kong
Former Managing Director at BlackRock.
RK
Ryan Knisley
Former CISO of The Walt Disney Company.
NO
Neil O'Donnell
Former VP Digital Transformation at JPMorgan Chase. Now at BNY.
AB
Asaf Bord
Head of Generative AI at Northwestern Mutual.
PZ
Philip Zelichenko
VP, Data Science and AI Platform at Dropbox.
Backed by
Investors who understand enterprise integration infrastructure.
Lead investor
DIG Ventures, the VC led by the founder of MuleSoft, which pioneered the last generation of enterprise integration and is now backing the one for the Agentic era.
$6.5B
MuleSoft acquired by
Salesforce, 2018
tbd Ventures
tbd.vc
Flint Capital
flintcap.com
Industry recognition
Recognized by industry leaders across banking, insurance, manufacturing, and real estate.
Alloy Labs
Consortium of 80+ US community banks
BrokerTech Ventures
Consortium of Top 50 US insurance brokers and carriers
Intel Ignite DeepTech
Intel global deep tech program
Silverstein Properties Ventures
Ranked #6 for real estate power and industry influence in the United States

See Upware in action.

We will show you how Upware learns a process in your environment and makes it autonomous in days.

Request a demo