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The agent
The system

Make Ada act in Stripe — safely

Ada closes the conversation; Upware closes the loop — carrying out the refund, credit, or subscription change in Stripe with policy-bounded, fully audited execution.

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Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The gap

Ada stops at the Stripe boundary

Ada resolves and deflects, but the system-of-record action behind a resolution needs governed, auditable execution it doesn't provide.

Three ways to close it

Only one is governed

Ada alone
Acts in StripeNo
Governedn/a
Auditedn/a
Custom API glue
Acts in StripeSort of
GovernedYou build it
AuditedYou build it
Ada + Upware
Acts in StripeYes
GovernedPolicy + RBAC
AuditedEvery action
In practice

From resolution to real money movement

A customer contacts support about a duplicate charge on their account. Ada confirms the issue and determines a refund is warranted under your refund policy. Rather than handing the case to a billing agent to execute manually, Upware picks up from there: it authenticates into Stripe under the customer's RBAC-scoped credentials, issues the refund within the approved limit, and writes the corresponding entry back to your finance system. Every step is logged — the amount, the policy rule invoked, the timestamp, the identity of the AI agent that triggered it. If the refund exceeds the single-action threshold, Upware enforces dual-control and routes for human approval before anything moves.

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
FAQ

Common questions

Does Stripe's API need to be pre-configured before Upware can act on it?
Not necessarily. Upware can learn Stripe interactions by recording a human operator's desktop workflow — capturing UI events, web requests, and screen state — and then replaying those interactions deterministically. If your Stripe environment does expose an API, Upware will prefer that path. Either way, no custom integration code is required from your team.
How does Upware make sure Ada can't issue refunds above approved limits?
Policy limits are defined once in Upware and enforced at execution time, before any action reaches Stripe. The AI skill Ada invokes is scoped by amount, action type, and user context. Transactions above the configured threshold are held and routed for human approval — Upware does not proceed until that approval is recorded. Every decision, approval, and execution is written to an immutable audit trail.
Our finance team needs a record of every Stripe action an AI agent takes. How does Upware support that?
Upware captures a complete audit trail for every action: which agent triggered it, which policy rule applied, what data was read or written, and the exact timestamp. Because execution is deterministic rather than LLM-driven, there is no ambiguity in the log — the record reflects exactly what happened. That audit trail can feed your existing compliance and reconciliation workflows.

Connect Ada to Stripe

See a governed action go from recorded workflow to live in days.

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