Home/Connect/Glean × Internal Admin Portal
The agent
The system

Make Glean act in Internal Admin Portal — safely

Glean surfaces the answer from your enterprise knowledge; Upware carries the action into your internal admin portal — governed, audited, and without touching a single API.

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Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The gap

Glean stops at the Internal Admin Portal boundary

Glean is excellent at finding and reasoning over information, but turning an answer into a governed action across systems of record needs an execution layer it doesn't provide.

Three ways to close it

Only one is governed

Glean alone
Acts in Internal Admin PortalNo
Governedn/a
Auditedn/a
Custom API glue
Acts in Internal Admin PortalSort of
GovernedYou build it
AuditedYou build it
Glean + Upware
Acts in Internal Admin PortalYes
GovernedPolicy + RBAC
AuditedEvery action
In practice

From Glean's answer to a completed record

An operations analyst asks Glean to check the status of a vendor exception request sitting in the internal admin portal. Glean locates the relevant records from connected knowledge sources and surfaces a clear answer. Upware then takes over: its on-prem bridge — connected to the portal through screen and UI observation, no API required — fills out the exception approval form, advances the workflow step, and captures every field value and outcome to the audit trail. The analyst sees the action completed in seconds. Compliance sees a timestamped record of exactly what ran, who authorized it, and what changed.

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
FAQ

Common questions

Our internal admin portal has no API and wasn't built by any vendor. Can Upware actually act in it?
Yes — this is exactly the case Upware was designed for. Rather than requiring an API, Upware learns your portal by observing how your team uses it: the UI events, screen states, form fields, and web requests that make up each workflow. It then replays those interactions deterministically at runtime. No code changes to the portal, no documentation required, no vendor involvement.
How does Upware enforce policy and access control in a homegrown system that has weak internal controls?
Upware enforces governance at the execution layer, independent of what the underlying system does or doesn't check. RBAC rules and policy definitions live in Upware, so even if the admin portal itself doesn't restrict who can submit a record or advance an approval, Upware will. Every action produces a structured audit trail — what ran, what data was touched, which agent or user authorized it.
Does connecting Glean to our internal admin portal through Upware require data to leave our environment?
The workflow learning and replay happens through Upware's on-prem bridge, which runs inside your network and uses outbound-only connectivity. Your operational data and screen content are analyzed locally; Upware's cloud component orchestrates the execution without requiring inbound access to your systems. This architecture was designed for environments where internal systems can't be exposed to outside network requests.

Connect Glean to Internal Admin Portal

See a governed action go from recorded workflow to live in days.

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