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The agent
The system

Make Microsoft Copilot act in Internal Admin Portal — safely

Microsoft Copilot reasons across your M365 data; Upware carries the action into your internal admin portal — no API, no custom code, full audit trail.

Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The gap

Microsoft Copilot stops at the Internal Admin Portal boundary

Copilot is strong across Microsoft 365 and connector-reachable apps, but acting in legacy, on-prem, or API-less systems needs a governed execution layer underneath.

Three ways to close it

Only one is governed

Microsoft Copilot alone
Acts in Internal Admin PortalNo
Governedn/a
Auditedn/a
Custom API glue
Acts in Internal Admin PortalSort of
GovernedYou build it
AuditedYou build it
Microsoft Copilot + Upware
Acts in Internal Admin PortalYes
GovernedPolicy + RBAC
AuditedEvery action
In practice

Approvals inside the portal, governed end to end

An operations manager asks Microsoft Copilot to advance a vendor onboarding request that's been sitting in the internal admin portal for three days. Copilot surfaces the record and confirms the approval criteria are met. Upware's on-prem bridge — having already learned the portal's UI from a recorded walkthrough — navigates to the correct form, fills the required fields, and submits the approval exactly as a human operator would. RBAC policies verify the requesting identity has approval rights for this record type before a single click executes. The outcome, including every field value written and the timestamp of submission, lands in the audit trail automatically.

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
FAQ

Common questions

Our internal admin portal has no API and wasn't built by a vendor. How does Upware connect to it?
Upware learns the portal directly from its screens. A team member records a representative workflow — navigating forms, reading statuses, submitting records — and Upware's Action Model generates the integration from that recording, covering UI events, web requests, and on-screen data. No API, no documentation, and no vendor involvement is required. The on-prem bridge runs inside your network and communicates outbound only, so the portal itself never needs to open an inbound port.
Internal tools feel low-risk. Do we really need RBAC and an audit trail for an admin portal?
Internal systems are where most policy exceptions quietly accumulate. When an AI agent can submit records, advance approvals, or trigger downstream actions at scale, the absence of access controls becomes a compliance exposure fast. Upware enforces RBAC at the action level — the agent can only do what the provisioned identity is allowed to do — and every action is logged with the identity, timestamp, and field values written. That log is what your auditors will ask for.
Will Copilot's reasoning steps also be captured, or just what Upware does in the portal?
The audit trail Upware produces covers the governed execution layer: what action was requested, which identity authorized it, what Upware wrote to or read from the portal, and what the outcome was. Copilot's own reasoning and conversation logs remain in Microsoft's audit infrastructure. Together they give you a traceable chain from the original user request through to the system record — each layer documented in the tool that owns it.

Connect Microsoft Copilot to Internal Admin Portal

See a governed action go from recorded workflow to live in days.

Request a demo