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The agent
The system

Make Writer act in Microsoft 365 — safely

Writer reasons over your company knowledge and drafts the response — Upware carries the action into Outlook, SharePoint, or Teams with RBAC, policy enforcement, and a full audit trail.

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Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The gap

Writer stops at the Microsoft 365 boundary

Writer's agents generate and reason well, but executing governed actions across operational systems needs an execution and policy layer beneath them.

Three ways to close it

Only one is governed

Writer alone
Acts in Microsoft 365No
Governedn/a
Auditedn/a
Custom API glue
Acts in Microsoft 365Sort of
GovernedYou build it
AuditedYou build it
Writer + Upware
Acts in Microsoft 365Yes
GovernedPolicy + RBAC
AuditedEvery action
In practice

From draft to sent, governed end to end

A procurement analyst asks a Writer agent to handle a supplier escalation: Writer reads the contract context from SharePoint and drafts a reply. Rather than handing off a raw email to the analyst to copy-paste, Upware's on-prem bridge picks up the approved action, verifies it against the tenant's DLP and retention policies, and sends the email from Outlook under the correct alias — logging every step in the audit trail. No manual handoff, no policy gap. If the message touches a flagged supplier or sensitive category, the action pauses for human review before it ever leaves the organization.

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
FAQ

Common questions

Writer already connects to Microsoft 365 — why do we need Upware on top of that?
Writer's native connector is read-optimized and good for grounding responses in company data. Upware handles the write side: sending mail, posting to Teams, updating SharePoint lists, triggering downstream systems — all with RBAC, policy gates, and an immutable audit trail. It's the difference between an agent that can see your 365 environment and one that can act in it with enterprise governance.
How does Upware handle Microsoft 365's DLP and retention requirements?
Upware wraps each action in a policy check before execution. For mail and file operations, that means DLP rules and retention tags are evaluated at the moment the action runs — not assumed to be handled elsewhere. Every action, whether it sent, was blocked, or was queued for review, is written to an audit log that your compliance team can query. The on-prem bridge means sensitive data never transits a third-party cloud in the process.
Does Upware need Microsoft 365 API credentials, or can it work with legacy on-prem Exchange and SharePoint Server deployments?
Upware can work with both. For Microsoft 365 cloud tenants it learns and replays through the standard Graph API where available. For on-prem Exchange or SharePoint Server — the kind of environment that has no modern API surface — Upware's Action Model records the desktop workflow directly, generates the integration from what it observes, and executes deterministically without requiring you to retrofit an API. Either way, the RBAC and audit layer applies.

Connect Writer to Microsoft 365

See a governed action go from recorded workflow to live in days.

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