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System · Banking

Let any AI agent take governed actions in Jack Henry

Jack Henry is core and digital banking for community and regional banks. Upware lets your agents act in it safely — deterministic, policy-bounded, and fully audited, without changing the system.

Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The problem

Why agents stall at Jack Henry

Jack Henry powers the core at thousands of community and regional banks. Its platforms are deeply embedded in each institution's operations and governed by the same banking regulation as any core — there's no room for a best-effort action.

Mission-critical core
Deposits, loans, and payments run here; an error is a regulatory and customer event.
Per-institution configuration
Each bank's install is bespoke, so generic automation breaks on the next variation.
Banking regulation
AML, BSA, and audit obligations apply to every action.
What you unlock

Actions Upware makes safe in Jack Henry

Read account and transaction context
Initiate approved transactions within limits
Update customer records within policy
Sync outcomes to CRM and case systems
Log every action for audit
The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
FAQ

Common questions

Can an AI agent safely write to Jack Henry?
On its own, not safely — Governed by AML/KYC, BSA, and SOX; every action needs limits, attribution, and audit. Upware sits between the agent and Jack Henry, enforcing permissions and policy before any write and recording every action.
Do we need Jack Henry's API for this?
Not necessarily. Upware learns the workflow through the API when one exists, and through web requests, shell, or the UI when it doesn't — so even gaps in Jack Henry's API are covered.
How long does it take to enable actions in Jack Henry?
Days, not an integration project. Upware records the workflow once, generates the logic, and exposes it as a governed action your agent can call.

Put your agents to work in Jack Henry

See how Upware turns a recorded workflow into a governed action in days.

Request a demo