System · Travel

Let any AI agent take governed actions in Sabre

Sabre is the global distribution system and reservation platform behind much of air travel. Upware lets your agents act in it safely — deterministic, policy-bounded, and fully audited, without changing the system.

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Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace

The problem

Why agents stall at Sabre

Sabre's GDS sits behind a huge share of airline and agency bookings. Its command-and-PNR surface is terse and unforgiving, fares and ticketing are time-sensitive and costly to get wrong, and a booking spans airline, agency, and payment systems that have to reconcile.

Cryptic, transactional surface

PNRs and GDS commands are terse; a wrong entry can mis-ticket or cancel a booking.

Fares and rules

Pricing, fare rules, and ticketing are complex and time-sensitive; errors cost real money.

Cross-system itineraries

A booking spans airline, agency, and payment systems Sabre alone doesn't reconcile.

What you unlock

Actions Upware makes safe in Sabre

Read booking and itinerary context

Create and modify reservations within policy

Issue and reissue within fare rules

Sync outcomes to agency and finance systems

Log actions for audit

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

Observe & Learn

Records the real workflow once, across every system it touches.

Generate

Builds the API, data flow, and logic automatically — no integration project.

Encapsulate

Wraps it as a governed AI skill over secure MCP or API.

Run

Executes deterministically — RBAC, audit, and scale built in.

FAQ

Common questions

Can an AI agent safely write to Sabre?

On its own, not safely — Bookings and ticketing carry financial and contractual obligations; writes need policy enforcement and audit. Upware sits between the agent and Sabre, enforcing permissions and policy before any write and recording every action.

Do we need Sabre's API for this?

Not necessarily. Upware learns the workflow through the API when one exists, and through web requests, shell, or the UI when it doesn't — so even gaps in Sabre's API are covered.

How long does it take to enable actions in Sabre?

Days, not an integration project. Upware records the workflow once, generates the logic, and exposes it as a governed action your agent can call.

Put your agents to work in Sabre

See how Upware turns a recorded workflow into a governed action in days.

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