System · Travel

Let any AI agent take governed actions in Travelport

Travelport is a global distribution system connecting airlines, agencies, and travel sellers. Upware lets your agents act in it safely — deterministic, policy-bounded, and fully audited, without changing the system.

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Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace

The problem

Why agents stall at Travelport

Travelport is one of the GDS backbones the travel industry runs on, aggregating air, hotel, and car content for agencies and sellers. Like any GDS it's transactional and exacting — a wrong entry can mis-ticket or cancel — and outcomes have to flow back to agency and finance systems.

Transactional and exacting

Bookings and tickets are unforgiving; a mistake mis-tickets or cancels.

Content aggregation

Air, hotel, and car content spans providers that must reconcile.

Write-back

Outcomes have to land in agency and finance systems to be usable.

What you unlock

Actions Upware makes safe in Travelport

Read booking and itinerary context

Create and modify reservations within policy

Issue and reissue within fare rules

Sync outcomes to agency and finance systems

Log actions for audit

The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

Observe & Learn

Records the real workflow once, across every system it touches.

Generate

Builds the API, data flow, and logic automatically — no integration project.

Encapsulate

Wraps it as a governed AI skill over secure MCP or API.

Run

Executes deterministically — RBAC, audit, and scale built in.

FAQ

Common questions

Can an AI agent safely write to Travelport?

On its own, not safely — Bookings and ticketing carry financial and contractual obligations; writes need policy enforcement and audit. Upware sits between the agent and Travelport, enforcing permissions and policy before any write and recording every action.

Do we need Travelport's API for this?

Not necessarily. Upware learns the workflow through the API when one exists, and through web requests, shell, or the UI when it doesn't — so even gaps in Travelport's API are covered.

How long does it take to enable actions in Travelport?

Days, not an integration project. Upware records the workflow once, generates the logic, and exposes it as a governed action your agent can call.

Put your agents to work in Travelport

See how Upware turns a recorded workflow into a governed action in days.

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