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System · Productivity & Collaboration

Let any AI agent take governed actions in Google Workspace

Google Workspace is the productivity suite — Gmail, Drive, Calendar, and Sheets. Upware lets your agents act in it safely — deterministic, policy-bounded, and fully audited, without changing the system.

Governed by policy & RBAC Full audit trail Outbound-only on-prem bridge No rip-and-replace
The problem

Why agents stall at Google Workspace

Every enterprise AI agent can read a Gmail thread or pull a file from Drive. The harder problem is what happens next: drafting a reply that goes out under a real user's name, updating a Sheet that feeds downstream reporting, or adjusting Drive sharing in a way that respects both domain policy and DLP obligations. An unharnessed agent doing any of that is operating without RBAC, without a policy layer, and without any audit trail — which means one misconfigured share or one unreviewed outbound email becomes a compliance event. Upware wraps Google Workspace actions in governed execution: it learns the exact workflow once, encapsulates it as a policy-bound AI skill, and replays it deterministically so every action is traceable and nothing runs outside approved boundaries.

Sensitive content
Mail and Drive hold sensitive business context; broad agent access risks data loss and over-sharing.
Sharing model
Drive sharing and domain policies are nuanced; a careless action exposes or removes access.
Action vs. content
Reading is easy; executing the implied action in a system of record is the real work.
What you unlock

Actions Upware makes safe in Google Workspace

Read mail, Drive, and calendar context
Draft and send approved communications
Update Docs and Sheets within policy
Manage approved sharing
Trigger governed actions in connected systems
The harness

AI to learn. Deterministic to execute.

Upware learns the process once and encodes it as a mostly-deterministic workflow: system interactions replay exactly, and any LLM steps are wrapped in policy, verification, and audit — so execution stays governed and drift-proof.

O
Observe & Learn
Records the real workflow once, across every system it touches.
G
Generate
Builds the API, data flow, and logic automatically — no integration project.
E
Encapsulate
Wraps it as a governed AI skill over secure MCP or API.
R
Run
Executes deterministically — RBAC, audit, and scale built in.
Connect your agent

Agents that act in Google Workspace with Upware

FAQ

Common questions

How does Upware prevent an AI agent from over-sharing files or sending mail on behalf of users without approval?
Upware encapsulates each action — send email, update sharing permissions, modify a Sheet — as a discrete, policy-bound skill. An AI agent can only invoke skills it has been explicitly granted, and each invocation runs within RBAC controls and records a full audit trail. The agent never has raw API access to Google Workspace; it calls a governed action that enforces the permitted scope at runtime. Approvals or verification steps can be embedded directly in the execution path before any communication or sharing change is committed.
Our mail and Drive content is subject to DLP and retention policies. Can Upware enforce those automatically?
Yes. Because Upware acts as the execution layer between the AI agent and Google Workspace, policy enforcement happens at the point of action rather than relying on the agent to self-police. Skills can be configured to block actions that would move content outside approved domains, violate retention rules, or touch files the requesting identity isn't cleared for. Every action — attempted or completed — is written to an audit log that satisfies retention and compliance review requirements.
We use Google Workspace alongside Salesforce, our ERP, and several legacy internal tools. Can Upware coordinate actions across all of them in one workflow?
That's the core use case. Upware learns cross-system workflows — it doesn't need each system to have a published API. It observes the actual desktop workflow, including UI-only legacy systems, and encapsulates the entire sequence as a single governed action. An agent can trigger a workflow that reads context from Gmail, updates a record in your ERP, logs it to Sheets, and files a confirmation in Drive — with RBAC and an audit trail covering every step, not just the Workspace portion.

Put your agents to work in Google Workspace

See how Upware turns a recorded workflow into a governed action in days.

Request a demo